Wednesday, August 5, 2009

Consumers Rank Microtel Leading Brand in Economy/Budget Segment for Unprecedented 8th Consecutive Year

PARSIPPANY, N.J. (Aug. 5, 2009) – For an unprecedented 8th consecutive year, the Microtel Inns & Suites® hotel brand (top right photo) was ranked by consumers as “Highest in Guest Satisfaction among Economy/Budget Hotel Chains” in a study conducted by J.D. Power and Associates, the global marketing information services company.

No other brand has ever ranked highest in guest satisfaction eight years in a row, regardless of segment.

Microtel Inns & Suites ranked highest in all seven guest satisfaction measures including reservations, check-in/check-out, guest room, food and beverage, hotel services, hotel facilities, and costs and fees.

“Microtel continues to raise the bar on consistency and satisfaction, delighting the customer with accommodations and service typically not expected from an economy brand,” said Roy E. Flora, group president of Wyndham Hotel Group’s Microtel Inns & Suites brand.
“Our product and the level of service we deliver are what help us to rank at the top of consumer studies year-after-year.”

CONTACT:

Christine Da Silva, 973-753-6590, christine.dasilva@wyndhamworldwide.com

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