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| Residence Inn San Diego Mission Valley, CA |
PALM BEACH, FL, July 8, 2013—Officials of Island
Hospitality Management LLC, one of
the nation’s largest hotel management companies, today announced that the
company received numerous awards at the 2013 Residence Inn and Courtyard by
Marriott General Managers Conferences in Orlando, Fla.
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| Gregg Forde |
Todd Capizzo, general manager of the Residence Inn
San Diego Mission Valley, was named Diamond General Manager of the Year, one of
only three general managers to earn the distinction that recognizes individual
accomplishment in guest service, hotel financial performance and associate
training.
“The Residence Inn Mission Valley boasts tremendous metrics,
but it’s Todd’s larger than life personality that makes him an outstanding
leader and a memorable host,” said Gregg Forde, senior vice president
operations of Island Hospitality. “In
just a few years, he has personally mentored three general managers, three
assistant general managers and two directors of sales.”
Rosalind Santoro, stay-over specialist of the
Residence Inn Binghamton, N.Y., was named Associate of the Year, an honor given
to the two Residence Inn Associates who best demonstrate the brand’s “Service
So Memorable” culture and who contribute to the overall performance of the
hotel.
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| Jeff Waldt |
“Rosa bonds with our guests, not because it’s her job, but
because it’s who she is,” said Sarah Kaminsky, general manager. “During the floods, she was evacuated from
her home, but came to work and took care of others who had lost their homes to
the same flood. She’s a genuine people
person and one of the hardest workers I’ve ever met.”
Rachel Antosh, director of sales for the Residence
Inn Silicon Valley I & II, and the Residence Inn Mountain View, Palo Alto
hotels, was named the Direct Sales Leader of the Year for the 600-hotel
brand. The award is given for sales
leadership and fostering teamwork and cooperation within the hotel and within a
cluster of hotels.
“Rachel and her team are responsible for more than $25
million in annual revenues, and they achieve those remarkable results by
constantly focusing on the guest experience and taking a creative approach to
developing new business,” said Jeff Waldt, senior vice president sales
and marketing for Island Hospitality.
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| Tim Walker |
“Rachel stays on top of the needs of the market, keeping
abreast of emerging business drivers and ensuring ongoing engagement with long
term customers. That kind of hands-on
approach to sales really resonates with our guests and with the companies that
contract with us.”
The Island Hospitality-managed Residence Inn Louisville East
was recognized for financial performance as one of three hotels within the
brand with the best RevPAR improvement over the previous year.
The Courtyard by Marriott Paso Robles, managed by Island
Hospitality, received Silver Circle honors for earning guest satisfaction
accolades in the top 20 percent for the entire brand.
“Over the past six years, these prestigious brands have
repeatedly recognized Island Hospitality’s associates and hotels including last
year’s Jim Conley Award winner Georgia Borg-Leon,” said Tim Walker,
president of Island Hospitality.
“We have four GMs of the Year, three Associates of the Year,
a Dubroff Award Winner, and many other accolades to our credit. Recognition like this helps us not only
expand our third party management portfolio, but also attract the best and
brightest hospitality talent to our company.”
For a complete
copy of the company’s news release, please contact:
Lauralee Dobbins
Daly Gray, Inc.
703-435-6293
Lauralee@dalygray.com
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