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| Edie Bates |
ATLANTA, GA —Davidson Hotels & Resorts, one of the
nation’s largest, independent hotel management companies, today announced that
it has appointed Edie Bates to the newly created position of vice
president, brand performance.
In her new role,
Bates will be responsible for supporting the property teams and partnering with
the company’s regional/corporate teams to enhance Guest Satisfaction Scores
(GSS) and Quality Assurance (QA) results.
“With over 30 years of hospitality experience, Edie will
help lead our team as we solidify our ‘best-in-class’ status with all of our brand partners,” said John
Belden, Davidson’s president and CEO.
“Having performed in similar capacities at a number of international
hospitality companies, Edie's experience
will prove invaluable as we strive
to reach our own, internal goals.”
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| John Belden |
Prior to joining Davidson, Bates held several positions with
Interstate Hotels & Resorts, culminating in vice president, brand assurance
and room operations. In that role, she
held multi-brand responsibility for standards and quality assurance compliance,
guest satisfaction performance, and room operations for more than 380 hotels.
She also coordinated numerous domestic and international
hotel openings for Interstate.
Previously, she held several property and corporate
positions with Residence Inn by Marriott, including general manager of the
Residence Inn Atlanta Downtown and regional director of quality assurance for
the southeast region.
Bates has served on two Marriott franchise advisory
committees, GSS/Social Media Redesign and
Lodging Quality Assurance reinvention, and has been a member of the
Residence Inn System Standards Committee since 2005. She also was the co-host
of the Residence Inn General Manager’s conferences from 2007 to 2011.
“Davidson already has one of the strongest reputations in
the hospitality industry, and I look forward to applying my background working
with virtually every brand to help
them achieve their next level of growth,” said Bates.
For a complete copy of the company’s news release, please
contact:
Cyndi Norwood
Davidson Hotels & Resorts
(678) 349-0909
Chris Daly (media)
Daly Gray Public Relations
(703) 435-6293
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