Tuesday, February 23, 2021

Ware Malcomb Announces Completion of Medline Industries Inc. Customer Service Center in Dubuque, IA

 

Dawn Riegel
 

 OAK BROOK, IL, Feb. 23, 2021 – Ware Malcomb, an award-winning international design firm, today announced construction is complete on the Medline Industries Inc. Call Center. Ware Malcomb provided architecture and interior design services for the project. 

Medline Industries Inc.’s new call center located in Dubuque, Iowa is 130,000 square feet and LEED Certified. With a design goal of creating a “town within a town”, the impressive size of the call center offers over 1,000 workstations.


Cameron Trefry

 “Medline’s unparalleled growth created a need for a new customer service center, which supports and responds to all of Medline’s Core Business Units,” said Cameron Trefry, Principal of Ware Malcomb’s Chicago, Oak Brook and Washington D.C. offices.

“With such an expansive space, it was our top priority that the entire facility emphasizes connectivity and community,” said Dawn Riegel, Director, Interior Architecture and Design of Ware Malcomb’s Chicago and Oak Brook offices. 




To help designate the space, the design team implemented neighborhoods and active, interwoven landscaping using materials and fixtures such as acoustical clouds and colored lighting to serve as beacons for each area.


 Break out spaces were implemented throughout to serve as individual oases for those needing to unwind away from their desks.


Adjacent to the cafeteria is a light-filled corner city center with access to an outside patio, providing employees an opportunity to connect with nature and unwind.

To enhance staff members’ well-being, a 5,200 square foot gym/multipurpose room with a full-size basketball court is available to all employees.




The gym also boasts a 2,200 state-of-the-art fitness center. To encourage activity, the space includes a quarter mile track around the interior of the open office. 

The General Contractor for the project was Alston Construction.

CONTACTS:

Rachel Devany

VP Public Relations, KCOMM for Ware Malcomb

Rachel@kcomm.com 


Maria Rodgers, Public Relations Manager, 949.660.9128, mrodgers@waremalcomb.com

Maureen Bissonnette, Associate Principal, Marketing, 949.660.9128, mbissonnette@waremalcomb.com

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