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| Nadine Thompson |
CHICAGO, IL and BOSTON, MA
– Waterton, a U.S. real estate investor and operator, announced it has
appointed Nadine Thompson as area
director of sales for two hotels in west suburban Boston: Courtyard by Marriott
Boston Marlborough, a 202-key hotel in Marlborough; and DoubleTree by Hilton
Hotel Boston – Westborough, a 223-key hotel in Westborough.
In addition, Scott Smith was named general manager of the Boston – Westborough
property, which is currently undergoing a multimillion-dollar renovation.
In her expanded role,
Thompson will lead sales and marketing efforts for both properties, which are
owned and managed by Chicago-based Waterton.
"Nadine is a proven
leader who knows how to motivate her team to deliver results,” said Cynthia Bock, senior vice president of
sales at Waterton. “Her extensive sales experience and familiarity with the
operational side of the business made her the ideal candidate for this
position, and we’re confident she will play a vital role in the continued
success of each hotel.”
A 20-year veteran of the
hospitality industry, Thompson joined Waterton in 2014, most recently serving
as director of sales at the Courtyard by Marriott Boston Marlborough.
She previously worked as
director of catering sales and event planning at the Marriott Boston
Burlington, and as area director of sales for Portsmouth, N.H.-based Colwen
Hotel Management.
Throughout her career,
Thompson has implemented numerous programs that have increased revenue and
improved employee and guest satisfaction.
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| Scott Smith |
“I look forward to working
with such a talented team of hospitality professionals in creating innovative
campaigns that highlight everything these hotels have to offer,” Thompson said.
“We will also be looking to establish relationships with new partners including
convention planners and regional employers whose ongoing expansion has
generated strong demand for hotel rooms and meeting facilities in the Boston
area.”
As general manager of
DoubleTree by Hilton Hotel Boston – Westborough, Smith will oversee a team of
120 associates as the property undergoes a $3.3 million renovation that will
update both common areas and guestrooms.
“The DoubleTree Boston –
Westborough is already known for its exceptional customer service and
best-in-class amenities, so I’m eager to build on the hotel’s successful track
record as its new general manager,” said Smith. “The planned improvements will
allow us to enhance the overall guest experience while maintaining our
competitive edge in the market.”
Like Thompson, Smith has
spent nearly two decades in the hospitality industry, most recently serving as
assistant general manager of the Courtyard by Marriott Boston Marlborough,
where he oversaw the property’s conversion from a Radisson hotel.
In addition to having
extensive operational experience, Smith is highly knowledgeable about food and
beverage services, having started his career as a chef in various hotel
kitchens. He eventually worked his way up to director of food and beverage at
the Worcester Crowne Plaza before transitioning to hotel management in 2005.
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| Cynthia Block |
“As someone who has
climbed the ranks, Scott has a deep understanding of virtually every aspect of
hotel operations,” said Patrick Hansen,
senior vice president of operations at Waterton. “Whenever he advises his teams,
they listen because they know his insights come from true, hands-on
experience.”
Smith and Thompson each
hold a degree in business administration/management from Quinsigamond Community
College and Springfield Technical Community College, respectively. Smith is
also a graduate of the New England Culinary Institute in Montpelier, Vt.
For a complete copy of the company’s news release,
please contact:
(312) 267-4528
(312) 267-4527
