Twenty Four Seven Hotels Partners with Shiny to Provide Digital Tipping For Associates

Rebecca Robinson

NEWPORT BEACH, CA, April 9, 2024—Officials of Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., has partnered with Shiny, a leading digital tipping platform, to provide services for more than 450 associates across its 30 hotel portfolio.  The service is available across multiple hotel departments, including housekeeping and more.

 “With one of the tightest labor markets in industry history and ever rising costs, it has become increasingly important for us to recognize the efforts put forth by our associates,” said David Wani, CEO, Twenty Four Seven Hotels.  

“We believe that by consistently rejecting the status quo and insisting that we can always improve and innovate, we conquer complacency—and ultimately improve the efficiency and effectiveness of our operation.  

Gwen Johnson

"Along with our Daily Pay program, this is another example of the additional efforts we take to ensure our employees are among the most satisfied in the industry.”

 

The Shiny platform offers a convenient digital tipping solution, eliminating the need for cash while ensuring that housekeepers and other hotel associates, often neglected in the tipping process, can earn gratuities. 

 David Wani

Shiny offers a data driven platform that automates tip matching while providing analysis used to run more productive operations, and hotels can launch the service within a matter of days of contract.  Guests can make a secured payment with an itemized receipt.  

Using AI, Shiny prompts guests to leave an external review when they have a positive hotel experience, another benefit for the property.  Associates utilizing Shiny can enjoy an additional $3 to $10 in hourly wages, depending on brand sector, based on results from the company’s existing portfolio.

About Shiny

Shiny is a digital tipping and productivity platform for hotels founded by industry veterans Rebecca Robinson and Gwen Johnson. The company was founded in 2021 to solve a simple problem: alleviate labor challenges by modernizing hospitality operations. 

To date, Shiny has served hotels across various levels of service, including boutique and luxury with brands like Hyatt, Hilton and Marriott by prioritizing the well-being of hotel associates.  

 

CONTACT:

Chris Daly, 

media

 (703) 864-5553 

    http://chris@dalygray.com

www.247hotels.com.

stayshiny.co.