Tuesday, June 28, 2011

Seven Shaner Hotels’ Properties Earn TripAdvisor’s Certificate of Excellence

  

 STATE COLLEGE, PA, June 28, 2011—Officials of Shaner Hotels, a developer/owner/operator that currently owns and manages more than 30 hotels, today announced that seven of the company’s hotels received the Certificate of Excellence from TripAdvisor. 

The awards follow shortly after eight Shaner-managed hotels received awards for operating excellence from Marriott International, Inc.

TripAdvisor’s Certificate of Excellence program, initiated in 2010, honors highly rated lodging businesses, based on travelers’ reviews.  Award criteria include a guest satisfaction score of 4.0 or more out of a possible 5.0; high frequency and quality of reviews; and successful communication from the hotel to travelers.  Award-winning hotels are indicated by a digital recognition badge displayed on their website.

The seven properties are:

·         Fairfield Inn & Suites Augusta

·         Durham Marriott City Center

·         Crowne Plaza Hotel Paramus

·         Courtyard Jacksonville Northeast/Kendall Town

·         Hampton Inn & Suites Miami–South/Homestead

·         Fairfield Inn & Suites St. Augustine I-95

·         Courtyard Jacksonville Beach Oceanfront

“Over the past 18 months, we have worked hard to raise our online profile, accessibility and effectiveness,” said Lance Shaner (top right photo), chairman and CEO of Shaner Hotels.

“TripAdvisor gets millions of visits every day, and the information posted there by travelers has become a vital part of the booking process. 

These seven properties represent 22 percent of our portfolio, which is approximately double the average for competing management companies.  Receiving these awards speaks not only to our focus and attention given to the TripAdvisor site, but also to the quality of service provided by our teams on property.”

 For more information about the Shaner Group, please visit www.ShanerCorp.com
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Contact: Dave Kopac (Shaner Hotels, (814) 234-4460,  

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