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| Charles "Chuck" Marshall |
SALISBURY, MD, Dec. 29, 2014–Charles “Chuck” Marshall, founder and chairman
emeritus of Marshall Hotels & Resorts, died unexpectedly December 27 at age
74, following complications related to a stroke .
Marshall founded the company in 1980 at a time when
third-party hotel management was in its infancy.
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| Michael P. Marshall |
Beginning initially as a developer/syndicator with three
hotels, he expanded the company to more than 60 hotels and resorts ranging from
upper upscale to limited-service.
Following a
significant shift in tax laws in the late 1980s, Marshall turned his company’s
attention to full-time third-party management, which “may have been the best
business decision I ever made.”
The company today is ranked in the United States as the 40th
largest overall management company and is in the top 10 of the solely
third-party management companies.
Marshall worked his way through Oklahoma State University as
a cook in area restaurants and hotels.
Upon earning a degree in hotel and restaurant management, he began his
50- year-plus hospitality management career as an assistant general manager of
the Golden Ox restaurant in Kansas City.
He entered the hotel industry at age 24 as a general manager
of a Ramada Inn in Wichita Falls, Texas.
Over his career, he received numerous awards for operating excellence,
including Sheraton’s “Manager of the Year” and the “Distinguished Achievement
Award” from the International Franchise Association. Hotels managed by the company continue to consistently win awards
from brands for operating excellence.
Marshall reveled in wading into a troubled hotel and
devising and executing a plan that breathed new life into the property.
“The cornerstone of our success is developing
a tailored strategy and plan with aggressive, but realistic, budgets, and then
sticking to them,” he noted.
“The
budget is our bible, and we adhere to it religiously. We don’t start with the top or bottom line; we begin with what is
honest and achievable. We then monitor
our budgets daily and adapt to changing market conditions, which allows us to
focus clearly on maximizing profits and controlling costs.”
Marshall is survived by his wife, Dee, who led the company’s
marketing efforts for more than three decades; son Mike, who is
president of Marshall Hotels & Resorts, daughter Joanne, son Kenny,
as well as seven grandchildren.
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| Golden Ox Restaurant, Kansas City, MO |
The
viewing will be held this evening, December 29, from 6 p.m. to 8 p.m. at
Holloway Funeral Home in Salisbury, Md., http://www.hollowayfh.com/,
and the funeral at St. Francis De
Sales Catholic Church in Salisbury at 11 a.m. December 30. A celebration of Chuck Marshall’s life will
be held following the internment at Green Hill Country Club in Whitehaven, Md.
In lieu of flowers, the family requested that friends donate
to the Village of Hope http://www.villageofhope.us/ or Oklahoma State
University School of Hotel and Restaurant Administration.
Additional
information on Marshall Hotels & Resorts Inc. may be found at the company's
Web site: www.marshallhotels.com.
For a complete
copy of the company’s news release, please contact:
Jerry Daly, media
Daly Gray Public Relations
(703) 435-6293
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