Sunday, August 7, 2016

Inside Look: Former Tucson, AZ Galleria Becomes 1,200-Employee Comcast Support Center

Comcast Cable Support Center, Tucson, AZ

 TUCSON, AZ – For office tenants able to think outside of the big box, Arizona’s lingering retail vacancies can equate to major opportunity. Such is the case with the recently completed renovation of the Tucson Galleria – a $16.4 million effort led by the Phoenix office of JLL that transformed a long-vacant retail mall into a cutting-edge Western region customer support center for Comcast Cable.

Derek Ruterman
“Comcast was looking for a well-located building with a great selection of nearby restaurants and amenities, and a strong public transportation network for its employees,” said Derek Ruterman, Vice President for JLL’s Project Development Services (PDS) group in Phoenix, and manager of the Comcast renovation.

“They were able to look beyond this building’s label as ‘retail’ space to see that the property checked all of their boxes as a superior location for a new regional support center.”

Located at 4690 N. Oracle Road in Tucson, the 165,000-square-foot Comcast facility was originally built in the mid 1980s, initially serving as a multi-tenant retail mall and, later, as an American Home Furnishings store. 

The furniture retailer vacated the space several years ago, leaving the space empty until Comcast selected the building for its new support center.

Through a JLL-directed redesign, this former mall now operates as a flexible and creative corporate environment that is solely occupied by Comcast. Approximately 1,200 employees work at the site, providing IT, call center and social media services.

Construction on the Comcast project began in August 2015 and completed in the the spring of 2016. The landlord is The Tanager Company, LLC. The project architect was Acquilano Leslie, Inc. The builder was Jokake Construction.

For a complete copy of the company’s news release, please contact:

 Stacey Hershauer
Marketing & Public Relations
(480) 600-0195

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