CALABASAS, CA, May 31, 2013 – Marcus & Millichap Real
Estate Investment Services, the nation’s largest real estate investment
services firm, has been ranked #28 out of the top 50 helpdesk support centers
in the 2013 HDI CSAT Elite 50.
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| Richard Peltz |
HDI, the world’s largest professional association and
certification body for technical service and support professionals, uses the
HDI Customer Satisfaction Index (CSI) Service to track and trend customer
satisfaction ratings for some 800 companies from year to year.
Based solely on the data collected over a 12-month period,
participating technical service and support centers are identified as leaders
in the industry. The 50 support centers with the highest scores are then
recognized by HDI as members of the HDI CSAT Elite 50.
Teams that qualify for the HDI CSAT Elite 50 ranking receive
a certificate of recognition and are recognized at the HDI Annual Conference
& Expo, where they are lauded as industry leaders in front of their peers
and other organizations.
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| Bill Benoist |
“This award symbolizes our commitment to providing our more
than 1,000 agents across the country with the resources and information
services (I.S.) customer support to realize their potential and give them pride
of association with our firm,” says Richard Peltz, Senior Vice President
and Chief Information Officer at Marcus & Millichap.
“Bill Benoist,
Vice President of Information Services, and his team have raised the support
bar every year and are committed to achieving the highest level of support
available in the industry,” says Peltz.
The HDI CSAT Elite 50 award is the latest recognition of
Marcus & Millichap’s focus on technological excellence. The firm has also
ranked among the top 500 leading global companies in the InformationWeek 500
for the past seven years.
For a complete copy of the company’s news release, please
contact:
Ben Johnson
Marketing Director
(925) 953-1736
