 |
| Bill Benoist |
CALABASAS, CA – Marcus & Millichap (NYSE: MMI), a
leading commercial real estate investment services firm with offices throughout
the United States and Canada, announced it has been awarded inclusion in the
prestigious 2014 HDI CSAT Elite 50, one of the highest honors in technological
excellence, ranking number 14 among the top 50 help desk support centers around
the world.
The award was presented by HDI, the world’s largest
professional association and certification body for technical service and
support professionals.
Support centers are ranked based on customer satisfaction
survey responses gathered by the HDI Customer Satisfaction Index (CSI), an
independent, third-party service.
Based on the data collected over a 12-month period,
participating technical service and support centers are identified as leaders
in the industry.
The 50 support centers with the highest scores are then
named by HDI as members of the HDI CSAT Elite 50, receiving further
acknowledgement as industry leaders at the HDI Annual Conference & Expo.
 |
| Richard Peltz |
“This award is an outstanding recognition for the
department, and symbolizes our commitment to providing our more than 1,300
agents across the U.S. and Canada with the resources and information services
(I.S.) customer support to realize their potential and give them pride of
association with our firm,” says Richard Peltz, senior vice president and chief
information officer at Marcus & Millichap.
“Bill Benoist, vice president of information
services, and his team raise the bar every year and are committed to achieving
the highest level of support available in the industry,” says Peltz.
The HDI CSAT Elite 50 award is the latest recognition of Marcus
& Millichap’s focus on technological excellence. In 2014 the firm also
ranked fifty-first among the InformationWeek Elite 100, which identifies and
honors the nation’s top business technology innovators.
For a complete copy
of the company’s news release, please contact:
Gina Relva
Public Relations Manager
Marcus & Millichap
(925) 953-1716
No comments:
Post a Comment