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| Tim Bonenberger |
URS determined that improper meter reading by the water district
and incorrect application of rates caused the mix up.
According to Wood Partners VP and property controller, Tim
Bonenberger, there had been a situation of high water costs at its Alta
Longwood property for many months. Inquiries made to the City of Longwood
were unanswered, so Wood Partners turned to their utility billing vendor for an
investigation.
The billing company determined the master water meter was the problem and persuaded the city to change it, yet the problem persisted.
Upon request by Wood Partners’ management, URS examined the
situation. URS found from past utility bills there were
serious issues: consumption was out of line for the number of apartments and
the rate application was incorrect.
URS recalculated the charges based on the correct rates to
determine the overpayment was $436,802.01. Upon receipt of the
documentation the City of Longwood refunded the full amount.
“When neither our utility billing
vendor nor our staff could get to the bottom of the problem with the water
district, we turned to URS.
In a matter of weeks, URS identified the problem and
secured a refund of nearly a half million dollars for the community,”
said Bonenberger.
“URS is a trusted partner that
goes above and beyond to service our properties. We are grateful for
their work and dedication to Wood Partners.”
About URS
Since 2007, URS has been a national
leader in providing seamless utility management services to real estate owners,
developers, and management companies. By optimizing the intersection of
development, construction, and utilities, URS maximizes net operating income
and streamlines all utility operations.
URS' services include utility
auditing, developer assistance, sustainability services, expert guidance in gas
and electric procurement, and dry utility consulting.
Contact:
Amy Gorin Grossman
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